Cookie Policy
How we store and process the personal data we collect via cookies.
This page was last changed on September 23, 2026, when amotus.com moved to its new website, and applies to citizens and legal permanent residents of Canada.
1. Introduction
Our website, https://amotus.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
The website also uses your browser's local storage ("localStorage"), which works like a cookie but is never sent to a server by itself: it stays in your browser.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Third parties
We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.
6. Cookies
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known, such as your consent choice. They do not require your consent.
6.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. They are only placed with your consent.
6.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://amotus.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads. They are only placed with your consent.
You can object to the tracking by these cookies by clicking the "Manage consent" button.
6.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6.5 Embedded content
Some pages show content hosted by other companies (YouTube videos, Zoho contact forms). That content is displayed in a frame served by its provider, which may place its own cookies under its own domain.
7. Placed cookies
| Name | Provider | Purpose | Where it is stored | Expiration | Category |
|---|---|---|---|---|---|
amotus:consent | Amotus | Remembers your choice (accept or refuse) so the consent banner does not come back on every page | Local storage, amotus.com | Until you clear your browser data or change your choice | Functional |
amo_sid | Amotus (Amo, our virtual assistant) | Random identifier that groups the messages of one conversation with Amo; created only when you use Amo | Local storage, amotus.com | Replaced after 2 hours without activity; kept until you clear your browser data | Functional |
_ga | Google Analytics | Distinguishes visitors to produce audience statistics | Cookie, amotus.com | 2 years | Statistics |
_ga_<ID> | Google Analytics | Keeps the state of your visit (session) | Cookie, amotus.com | 2 years | Statistics |
_gcl_au | Google Ads | Measures the results of our advertising campaigns (for example, a form sent after a visit from an ad) | Cookie, amotus.com | 90 days | Advertising |
_gcl_aw, _gcl_gs | Google Ads | Records that you arrived by clicking one of our ads | Cookie, amotus.com (only after an ad click) | 90 days | Advertising |
| Google cookies (for example on doubleclick.net) | Advertising measurement | Cookies under Google's domains | Set by Google | Advertising | |
| YouTube cookies and storage | Google (YouTube) | Video player. Videos use YouTube's privacy-enhanced mode (youtube-nocookie.com): YouTube states that it does not store information to personalize your browsing until you play a video | Under YouTube's domains | Set by YouTube | Embedded content |
zalb_* and other Zoho Forms technical cookies | Zoho | Operation and security of the contact and demo forms | Under forms.zohopublic.com, in the form's frame | Session | Functional |
| Cloudflare Turnstile | Cloudflare | Checks that a person, not a bot, is using Amo | Runs in a frame served by challenges.cloudflare.com | Set by Cloudflare | Functional |
Read more: how Google uses cookies, Zoho privacy policy, Cloudflare privacy policy. What Amo does with the messages you send it is described in our privacy policy.
8. Consent
When you visit our website for the first time, we will show you a banner with an explanation about cookies. In Canada, in the European Economic Area, in the United Kingdom and in Switzerland, statistics and advertising cookies stay off until you click "Accept". Elsewhere, they are on until you click "Deny". Functional cookies are always on, since the website needs them.
While statistics and advertising cookies are off, the Google tags on the website neither place nor read cookies; they may still send Google signals without any identifier (Google Consent Mode), which Google uses to estimate overall statistics.
8.1 Manage your consent settings
You can change your choice at any time with the "Manage consent" link at the bottom of every page, or with this button:
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
10. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- you may submit a request for access to the data we process about you;
- you may object to the processing;
- you may request an overview, in a commonly used format, of the data we process about you;
- you may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
11. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Amotus
1015 Av. Wilfrid-Pelletier, Suite 410
Québec, QC G1W 0C4
Canada
Website: https://amotus.com
Email: rdp@dimonoff.com
Phone number: (418) 682-3636